Sunday, October 21, 2007

Saturday

Saturday: "S" is frustrated by his computer having the following intermittent problems:

  • No boot to post
  • Sound card not working
  • Connection to the Internet

This is a P4 1.6 hz PC 4 years old and running XP. The history of the PC is that "S" is very interested in trying new software by downloading if from some pretty questionable sites. In addition not all of his software would pass a review from the Software Publishers Association (LOL).

The plan:

  • Re-seat all cards and memory
  • Check the clock battery
  • Use task manager and autorun to see what processes and programs are running (eliminate those not required or are "problem" processes"
  • Virus and malware scan
  • Make sure MS fixes are current
  • Defrag drive
  • Check bios are current
  • Check voltage on power supply

All of the above will take 1-2 hours with no guarantee of a fix.

"S" preferred plan is get a new computer. What do you think is best?

What was the solution?

We went to the computer super store (the name starts with a "F"). We found a HP with 1 meg of memory and 320 gig drive for $299. We added another gig of memory- problem solved.

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