Forwarded email as attachment will not open. - What is your list of the top computer irritants?

When we use our computers it seems that we are often abused by bad computer behavior that is frustrating, reduces productivity, and or eliminates fun!

Often when on house or business calls for 911computer-rescue.com, I am presented with the original problem that caused the call to 911computer-rescue.com and then several other additional items that fit the description of computer irritants.

Just recently I was called to a business that needed file sharing activated between a Vista machine and a Windows XP laptop. While making the changes to the Vista machine and the XP laptop for the file sharing, I was presented with the business owner’s computer irritant, “e-mail attachments in outlook that cannot be opened”.

All of the attachments which could not be opened, have a yellow envelope as a icon, but will not open on click or “save as” in a readable manner.

First step was to determine if there was “content in the attachment”. I saved the attachment to a folder but it would not open in a readable manner. (Yup, you can use your Hex editor but the content is still unreadable! (LOL).

Then I forwarded the email to my Google account, and much to my pleasure the attachment was readable in Google as a txt file and clearly was a forwarded e-mail message with important information for my client. I now realize that ALL of the attachments were forwarded e-mails!

I was pleased that I had created a “work around” but it was not a real solution!

It is now early Saturday morning (O’Dawn O’clock) Instead of sleeping I am doing what any true Geek would do, Googling for the solution. The best search seems to be, “Forwarded email as attachment will not open”

My best guess is the following described in this Link, according to the Green Magician:

“Try the following (Oulook 2003) and let me know if it worked:

Tools -> Options -> Other -> Advanced
Remove Google Toolbar Tick in Both Ad-In Manager and Com Ad-Ins. Once you are done, all should work fine again. “

My next step is to call the client (one of my favorite folks and see if this is the cause. If not back to more research for the cure! (I will update this post with the results!)

If you are tired of your “computer irritants” and want to remove them send e an e-mail Stuart@911computer-Rescue.com ! (I provide computer services for home, home office, or businesses.)